Faqs
Have questions about our appliance repair services? Our FAQ section covers the most common inquiries from customers—everything from service availability to repair timelines and pricing.
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Frequently Asked Questions (FAQs) – Get the Answers You Need
At Sub-Zero Viking Repair of West LA, we know you may have questions about our appliance repair services. Our FAQ section offers clear answers about service areas, pricing, scheduling, and our repair process. We’re dedicated to providing expert repairs for Sub-Zero, Wolf, and Viking appliances with fast response times and skilled technicians. Still have questions?
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Frequently Asked Questions
At Sub-Zero Viking Repair of West LA, we understand that our customers may have questions about appliance repair services. That’s why our FAQ section is designed to provide straightforward answers regarding our service areas, pricing, scheduling, and repair process. We take pride in delivering expert repairs for Sub-Zero, Wolf, and Viking appliances, backed by fast response times and highly skilled technicians. If you still have questions, don’t hesitate to reach out—give us a call at:
We’re always happy to assist you!
Different Appliances Issues
Dirty condenser coils, a malfunctioning fan, or issues with the thermostat could cause a refrigerator that doesn’t cool. Ensure the vents inside the fridge aren’t blocked and allow proper air circulation. A faulty compressor might also be the issue. Check the temperature settings to ensure they’re appropriately set. If the problem persists, a professional diagnosis may be required.
Leaks can occur due to clogged or damaged drain lines, faulty water inlet valves, or loose connections. Inspect hoses and connectors for visible damage or improper sealing. Ensure the door seals are intact and not torn for appliances like dishwashers. If your fridge is leaking, check for a clogged defrost drain. Addressing the specific source of the leak is key to stopping the issue.
Excess frost can indicate a faulty defrost cycle, damaged door seals, or leaving the door open too long. Ensure the freezer door closes and seals adequately to prevent warm air from entering. A malfunctioning defrost heater or sensor may also result in excess frost formation. Check if the auto-defrost system is functioning correctly. Regularly cleaning interior vents helps ensure proper airflow and prevents frost accumulation.
Check if the ice maker switch is turned on and the bin isn’t full. Inspect the water supply line for kinks, leaks, or blockages disrupting water flow. Ensure the freezer temperature is set to a suitable level for ice production, generally 0°F (-18°C). The internal motor, valve, or control module might need repair or replacement if it’s still not working. Always refer to the manual before troubleshooting further.
Unusual noises often stem from loose parts, worn-out bearings, or a malfunctioning motor. For refrigerators, it may be a noisy compressor or evaporator fan. Dishwashers may emit sounds due to complex objects in the pump. Avoid delays, as prolonged noise could lead to severe damage. Pinpoint the source and consult a technician if the sound persists after you inspect for simple obstructions.
Error codes are unique to each make and model and indicate specific operational faults. Refer to your user manual or the manufacturer’s website to decode the error. Common issues include malfunctioning sensors, blocked system components, or circuit board problems. Reset the appliance by unplugging it momentarily to see if the error clears. If it reappears, seek professional support for an accurate diagnosis.
A flashing service light typically signals that something requires attention, such as a filter replacement or a potential system fault. Check your user manual for specific guidance related to the flashing code. Inspect easily accessible parts like water filters or lint traps as needed. If nothing resolves it, run a diagnostic test if available. Persistent issues may necessitate expert assistance.
A gas odor indicates a potential leak or unsealed gas connections, which can be dangerous. Immediately shut off the gas supply and avoid using electrical switches or appliances in the vicinity. Ventilate the area by opening windows or doors. Contact your gas provider or an authorized technician immediately to inspect and address the problem safely. Never ignore a gas smell.
Ignition or burner issues might stem from clogged ports, faulty igniters, or improper gas flow. Clean the burners to clear any debris that may obstruct operations. Ensure the igniter clicks when turned on. If gas fails to flow, check if the valve is open or if the line has any blockages. Electrical issues with spark modules or igniters may also require inspection by a technician.
This could be due to a faulty heating element, a broken thermostat, or a damaged temperature sensor. Verify the oven’s temperature settings for accuracy. Inspect the bake and broil elements for visible damage or gaps in heat distribution. For gas ovens, ensure the igniter is functioning. Persistent heating issues may require professional testing of the sensors or control boards.
Temperature variations often result from faulty thermostats, misaligned sensors, or obstructed air circulation. Clean any dust or dirt from vents and ensure nothing blocks air movement inside the appliance. Calibrate or replace the temperature sensor if needed. Ensure doors are sealed tightly to maintain consistent internal conditions. Persistent problems indicate an issue within the control module.
A malfunctioning magnetron, diode, or capacitor often causes microwave heating problems. Ensure the door closes properly and correct the power and time settings. Inspect the turntable and ensure proper food placement in the cavity. Due to safety risks, certified technicians should only repair high-voltage components.
Check the breaker or outlet to ensure the hood is receiving power. Inspect the control switch and fan motor for damage or failure. If the blower isn’t drawing air effectively, clean the filters and remove blockages. A clogged duct can also limit performance. Motor or switch faults may result in persistent issues requiring professional repairs.
Warm temperatures may stem from dirty condenser coils, faulty fans, or blocked airflow. An icy back wall often indicates frozen evaporator coils due to a failing defrost system. Unblock vents, ensure doors seal correctly, and set the fridge temperature to the recommended level. Persistent issues may require servicing of components like the thermostat or evaporator.
A misaligned door, damaged gasket, or debris buildup can disrupt sealing. Clean the gasket area and examine it for cracks or wear. Adjust the door hinges as needed to ensure even alignment. A poor seal lets warm air in, leading to frost and higher energy consumption. Replace gaskets if damaged to restore proper functionality.
A noisy compressor may indicate internal mechanical issues or loose mounting brackets. Compressors can click, buzz, or rattle during regular operation, but loud or persistent sounds signal trouble. Clean surrounding areas to rule out vibrations from loose items. A technician should assess motor wear or coolant issues if the compressor strains excessively.
Check the water supply line for blockages or kinks. Ensure the dispenser receives power and inspect the filter for clogs or overdue replacement. A malfunctioning dispenser actuator or valve might need repair or replacement. Ensure connections are secure to facilitate proper water flow.
Preheating issues often stem from faulty heating elements, igniters, or control panels. Check if the oven light indicators are functioning. Circuit breakers, temperature sensors, or control panel faults can cause unexpected shut-offs. Regular maintenance and inspections can prevent operational disruption.
A clicking sound indicates the igniter is attempting to light the burner. Excess clicking may result from stuck igniter switches, debris around the burners, or moisture in the mechanism. Clean and dry all components thoroughly. If clicking persists, the igniter switch or spark module might need replacement.
Ensure the water supply valve is open, inspect the inlet hose for kinks or blockages, and clean the inlet filter of residual debris. Faulty float switches or pressure sensors might prevent water from filling the system. Persistent issues may require a professional water pump or control board assessment.
Continuous clicking may result from misaligned burner heads, moisture, or debris obstructing the ignition system. Clean and dry all burners thoroughly. Ensure the burner cap is properly aligned. If the problem persists, it could indicate a faulty ignition module that needs professional inspection.
Different Appliances Services
We offer repair services for various household appliances, including refrigerators, washers, dryers, dishwashers, ovens, microwaves, and more. Our team is trained to handle appliances from almost all major brands, whether they are well-known global names or less common manufacturers. No matter the make or model, we ensure that each repair is carried out professionally and efficiently. Our technicians stay updated on the latest appliance technologies, so even more modern smart appliances are no obstacle. With our inclusive service range, you can trust that we can handle your specific repair needs.
Yes, we specialize in managing the repair of heavy-duty commercial kitchen equipment commonly used in restaurants, catering businesses, or other food services. From high-capacity refrigerators and walk-in freezers to industrial ovens and ranges, our team is well-versed in addressing the unique demands of commercial-grade machinery. We understand that time is critical for businesses, so we prioritize speed and efficiency without compromising quality. Additionally, we can handle regular maintenance or emergency repairs for larger setups, minimizing downtime and keeping your operations running smoothly.
Situations such as a refrigerator not cooling, a washer flooding your laundry area, or an oven producing sparks are clear emergencies that require immediate attention. Appliances that stop functioning entirely or present safety concerns also qualify for emergency repair. We understand the urgency of these scenarios and strive to provide same-day service, often dispatching a technician within hours. Our team is available to assist even outside standard working hours when necessary. By responding quickly, we aim to reduce inconvenience and prevent potential damage to your home or business.
Some of the most frequent problems we address in air conditioners include refrigerant leaks, frozen coils, weak or inconsistent airflow, and units that fail to cool effectively. We also handle electrical issues, such as faulty wiring or malfunctioning thermostats, which can impact performance. Our technicians thoroughly assess your unit to uncover underlying causes, ensuring comprehensive repairs that restore full functionality. Beyond fixing immediate problems, we advise maintaining your air conditioner, such as regular filter cleaning and seasonal tune-ups, to improve efficiency and lifespan.
If your refrigerator stops cooling, consistently leaks water, or begins making loud or unusual noises, these issues often require professional attention. While some simple resets may solve minor issues, such as adjusting the thermostat or power cycling the appliance, problems like compressor failures, clogged condenser coils, or malfunctioning defrost systems require skilled repair. Ignoring these signs can lead to spoiled food or further damage, so it’s essential to call an experienced technician who can properly diagnose and fix more complex issues.
Residue on dishes is a common problem caused by several factors, including clogged spray arms, hard water buildup, or detergent not dissolving properly. You might also have a malfunctioning heating element, which prevents water from reaching the optimal cleaning temperature. While you can try cleaning the spray arms or using a water softener, persistent residue typically indicates a deeper issue. Our technicians can inspect the dishwasher, identify the root cause, and fix it to ensure spotless dishes after every cycle.
Loud noises during the spin cycle usually stem from unbalanced loads, worn-out drum bearings, or loose or damaged belts. Another common culprit is foreign objects stuck inside the washer, such as coins or buttons. While balancing the laundry might temporarily reduce the noise, these problems require professional inspection and repair. Our technicians are trained to diagnose odd sounds, replace faulty parts, and check for other potential issues, ensuring your washer operates smoothly and quietly.
A dryer that stops producing heat can be frustrating. This issue often indicates problems with the heating element, thermal fuse, or thermostat. Blocked vents or an issue with the dryer’s power supply could also be to blame. Ignoring this issue can lead to longer drying times or even pose a fire risk, so it’s essential to address it quickly. Our team will evaluate the entire dryer’s heating system and repair or replace the faulty components to restore its full functionality.
Yes, uneven cooking or inconsistent temperatures are often caused by defective heating elements, a broken thermostat, or a malfunctioning control board. These issues can lead to undercooked or overcooked meals, wasting time and ingredients. We conduct a thorough assessment of the oven to identify the source of the problem and provide effective solutions. Whether replacing damaged parts or calibrating the thermostat, we ensure your oven heats evenly and produces consistent results every time.
Yes, microwaves that stop mid-operation, fail to heat, or show error codes often have problems like a damaged magnetron, a faulty circuit board, or a broken door switch. Fixing these components yourself can be hazardous, as microwaves contain high-voltage parts. Our technicians are trained to handle these repairs safely and efficiently, ensuring your microwave returns to optimal performance. We also explain preventive measures to avoid recurring issues, saving you future hassle.
Excess frost usually indicates problems with the door seal, a broken defrost timer, or blocked air vents within the freezer. These issues can lead to inefficient cooling, higher electricity bills, and difficulty accessing frozen items. Our technicians assess the condition of your freezer, safely remove excess frost, and repair or replace defective components. We also check to ensure that no hidden issues could cause similar problems.
Jammed garbage disposals often result from food waste or non-disposable items stuck in the blades. Odd smells could be due to food particles trapped in the unit or clogged pipes. We safely dismantle and unclog your garbage disposal, clean it thoroughly, and check for any damaged components that need replacement. If the unit is beyond repair, we can recommend and install a new, more efficient disposal.
This issue often arises due to a clogged water filter, low water pressure, or a malfunctioning ice mold thermostat. Problems with the water inlet valve could also disrupt the flow needed to create properly shaped cubes. Our technicians will investigate the appliance, replace any faulty parts, and reset the system to restore the ice maker’s performance. We’ll also advise on regular maintenance steps to keep your ice cubes uniform and plentiful.
Burners that fail to heat could indicate broken heating elements, faulty connections, or damaged switches. Occasionally, the problem may lie with the stove’s power supply or circuit board. Our team inspects the stove thoroughly, testing each burner and its associated components to locate the issue. Once identified, we repair or replace the malfunctioning part to restore your stove to complete working order.
Noisy fans usually indicate worn-out bearings or a damaged motor, while poor ventilation often results from clogged filters or blocked ducts. Attempting to fix these issues yourself can sometimes lead to further damage. Our technicians will thoroughly clean and repair the range hood, addressing noise and airflow issues. We also check for any underlying electrical or mechanical problems to ensure your range hood operates efficiently and quietly.
Water heaters that fail to produce hot water often have problems with heating elements, thermostats, or sediment buildup inside the tank. These issues can affect the unit’s performance and increase utility bills. We diagnose the problem by inspecting the system’s electrical and mechanical parts. After identifying the root cause, we repair or replace the components to ensure you receive consistent and reliable hot water. Regular maintenance tips are also provided to prevent future breakdowns.
Different Appliances Brands
Check the bake and broil elements for damage if your Viking oven isn’t heating. Look for visible cracks, burns, or other signs of malfunction. Ensure the oven’s thermostat is set correctly and the wiring has no loose connections. Test the circuit breaker or outlet to confirm the oven receives sufficient power. If the issue persists, professional servicing may be required to address internal faults.
Clogged burner ports can result in weak flames on a Wolf cooktop. Turn off the gas supply and clean the burner holes with a fine needle or brush. Ensure the gas valve is fully open, and the supply pressure matches standards. Inspect the orifice for blockages or misalignment and thoroughly clean the area beneath the grates. If none of these steps improve performance, contact a technician for a deeper inspection.
Dirty condenser coils often cause poor cooling in an LG refrigerator. Pull the unit away from the wall and clean the coils with a vacuum or brush at least twice a year. Check the door gaskets and ensure they seal tightly without any gaps or tears. Also, examine the air vents to confirm they aren’t blocked by food. Restart the fridge and monitor its temperature after adjustments for over 24 hours.
Excess noise from your KitchenAid dishwasher may stem from several issues. Inspect the unit for items that may have fallen into the pump or spray arms. Check to ensure these components are not loose or misaligned. Clean the filter and remove debris that could interfere with normal functioning. Secure loose screws on the dishwasher’s base and ensure it is level to avoid vibrations. Persistent loud noises may require a technician to replace the motor.
A GE microwave that stops mid-cycle could be overheating due to blocked vents. Remove any obstruction around the vents and ensure proper airflow around the unit. A faulty door switch may interrupt the cycle, so check if the latch is closing securely. Additionally, inspect the control panel and touchpad for malfunctions or delays. If the magnetron or internal components fail, call a professional for repair.
Leaks in a Samsung washing machine often indicate faulty hoses. Inspect the water inlet and drain hoses for splits, cracks, or improper connections. Check the detergent drawer for blockages or overuse of soap, as excess suds can cause overflow. Ensure the tub seal is intact and that the washer is level. Tighten hose fittings and test the machine with a smaller load to verify the issue.
If the fan in your Bosch range hood isn’t functioning correctly, start by checking the filters. Grease or dirt buildup can block airflow and should be cleaned with warm, soapy water or replaced. Inspect the ducts for obstructions such as food debris or nesting. Ensure the hood is set to the correct speed and no components, such as the fan motor, are damaged. If issues remain, schedule a professional inspection.
A broken heating element in a Whirlpool dryer may cause a lack of heat. Access the element and look for visible burns or breaks in the coil. Check the thermal fuse and thermostats, as these components control temperature settings. Ensure the vent is clear of lint, which may block airflow and prevent the dryer from heating. Once cleaned and checked, retest the dryer and monitor its performance.
Descaling a Miele coffee machine involves using a specifically recommended descaling solution. Fill the water tank with the solution, follow the manufacturer’s instructions for activating the descaling program, and monitor progress. Afterward, flush the water tank, pipes, and dispenser thoroughly with clean water. Perform this process every few months to prevent scale buildup that can damage internal parts over time.
Frost buildup in a Frigidaire freezer can result from a faulty door seal allowing moist air inside. Inspect and replace the seal if it appears cracked, loose, or worn. Clear the defrost drain to prevent clogging and water retention that turns into ice. Avoid overcrowding the freezer to allow air to circulate correctly. Set the temperature to the recommended setting to minimize frost accumulation.
Let the surface cool completely to clean burnt residue from a Thermador cooktop. Apply a ceramic cooktop cleaner and allow it to sit on the burnt area for several minutes. Use a soft, non-abrasive sponge or scraper to gently remove buildup without scratching. Rinse the cooktop with a damp cloth and wipe it dry. Repeat as necessary for stubborn stains, but avoid any harsh chemicals.
A dirty or blocked condenser fan might cause unusual noises from a Sub-Zero refrigerator. Clean the fan blades to remove debris and confirm the fridge is adequately ventilated. Check for ice buildup in the evaporator, which could block airflow. Tighten any loose parts inside or outside the refrigerator. If the noise persists, it could be a compressor issue requiring a technician’s assistance.
An Electrolux dishwasher leaving dishes wet may have a malfunctioning heating element. Verify it’s running during the drying cycle. Use rinse aid to improve drying efficiency and prevent watermarks. Ensure that the dishwasher’s vent is not clogged and that the hot water supply is sufficient. Space items correctly in the racks to allow airflow to dry dishes more effectively.
An unbalanced load often causes excessive shaking in a Maytag washer. Rearrange clothes evenly or reduce the load size if it’s too heavy. Adjust the legs and use a leveling tool to ensure the washer is level. Wear and tear on the suspension rods or shock absorbers may also contribute to shaking. Replace any damaged components for smoother operation.
If your Amana oven preheats slowly, the heating element might be malfunctioning. Inspect it for burns or damage. Check the temperature sensor to ensure it communicates correctly with the control board. Seal the oven door tightly and avoid frequently opening it. Clean any debris that may block heat distribution inside the oven.
To clean grease filters on a JennAir range hood, remove the filters and soak them in hot water mixed with dish soap or degreaser. Use a soft sponge or brush to scrub off grease and residue. Rinse thoroughly with warm water and air dry completely before reattaching. If the manufacturer advises it, use a dishwasher for heavily soiled filters.
If your Haier air conditioner isn’t cooling, remove and clean the air filter, as dirt can reduce airflow. Check the thermostat and ensure it’s set to “Cool” mode at a suitable temperature. Inspect the outdoor unit for coils clogged with dirt or leaves. If the refrigerant is low, you’ll need a professional to refill it and inspect it for leaks.
A stationary plate in your Panasonic microwave often indicates an issue with the turntable motor. First, clean the rotation ring for physical obstructions under the plate. Ensure the plate is properly aligned and seated on the coupler. If the issue continues, test the motor or replace it if it is faulty.
An ice maker in a Hotpoint refrigerator may fail due to blocked water lines. Verify that the water supply is turned on and the line is clear of debris or freezing. Check that the ice maker’s arm or sensor is in the “on” position. Reset the ice maker and monitor its functionality after adjustments.
To prevent leaks in a Fisher & Paykel dishwasher, examine the door gaskets for cracks and replace them if necessary. Inspect the water inlet hose for kinks, cracks, or loose fittings. Check the filter and drain for food blocks or debris, which may cause water overflow. Run a short cycle to confirm that the problem is resolved.
